So went to Sleep Outfitters in Paducah, KY for a $1,199 mattress and they used Progressive Financial to do the lease of finance agreement. They said I would only have to pay the $1,199 and would be done. I asked about term times and fees and they said there was none. That since it was automatically taken out and for such a low price it wouldn't have to worry about that. That they would automatically take the amount from my account and at the end of the $1,199 would stop. Well they didn't instead they drop the payments to their yearly plan where they will end up taking $2648.80 instead. I call to question this and they just said "well that's only if you pay it off in 90 days, what does it matter you only have 10 more payments anyways." I asked why I never got a lease agreement and they say “we never mail anything we are all electronic.” I say it is illegal to charge that kind of interest they say “it’s not interest but lease notable rate of 2.0” so you will pay twice what its worth. They also say “I deal with angry people like this every day so I know why you’re mad.” Then tell me to talk to Outfitters if I have a problem with that. So this is there bad business practice and I will be stopping payment and looking into legal options. Still don’t think it is legal to do this without offering an agreement to read at time of agreement of when agreement is accepted. When I called Sleep Outfitters they say it’s not their problem to talk to Progressive. I will never do business with Progressive or Sleep Outfitters again and everyone else would be wise to do the same.
We went in and Candy welcomed us. She did a sleep assessment on us and was very knowledgeable about mattresses. She gave us great options for the price we were looking to buy. Delivery went smooth as well as the purchase of our mattress. We couldn't be happier with our mattress! We have had the best sleep EVER! I would recommend them for sure.
Sleep Outfitters is a US Lodging based in Paducah, Kentucky. Sleep Outfitters is located at 2875 James Sanders Blvd, Paducah, KY 42001, USA.
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