Love the fish. Have the best onion rings in town. Only negative thing to say is using a little too much salt. Otherwise great portion of food and it's good.
My husband & myself stopped by on 8/3/17 at 2:20 PM in the afternoon. We ordered our food. It took 30 minutes to get our food. The flies were terrible from the time we set our foot in the door until we left. There were several people that ordered after us and had to wait about 10 minutes for their food. There was no ketchup (not even in packets). I went to the manager on duty and brought it to her attention we had been waiting for at least 20 minutes for our food. The employees were standing around on their cell phones. Just a horrible experience. We will not be going back there ever! HORRIBLE, TERRIBLE, AWFUL service from the beginning to the end. I said to my husband we are never coming back here. We will drive else to find one.
Went tonight to order food for several since we had been at hospital ER all day. Got to the Paducah long john silvers around 7 and was placing order and first thing ordered was 16 pc family meal ($32) and clerk said you want a 16 pc. I said yes plus some more things. She said we have no hush puppies. I said we'll wait she said they weren't making any they were out. Then started picking sides and 1st one picked was cheese curds it was first on list under Family pack sides and she said you can't get that either I said why. She said we don't do them. She just sat there and didn't say anything else on speaker. I pulled to window and ask for 800 number for LJS and she turned around and ask clerk and she thought it was funny and said tell her to do survey if she wants. Ask to speak to manager and 39 minutes later finally got a supervisor number. He didn't even want to try and save a customer with a 50-60 dollar order
They were busy but we really enjoy LJS food. Staff was fine, do miss Tonya though - she was always a joy to see. We had no problems on this visit, actually I do not remember ever having any problem that they did not try to fix. Hope others do try again and begin to have better luck with service & food. Ours was a very positive experience.
No ice in the soda machine, and when staff was told we were ignored. Couldn't get anyone attention at the counter to get to go boxes and you had to be very careful walking as the floor was so slick.
Long John Silver S A W is a US Restaurant based in Paducah, Kentucky. Long John Silver S A W is located at 555 Lone Oak Rd, Paducah, KY 42003, USA.
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