Don't typically leave reviews but feel obligated to in this situation. I had Galloway came out to adjust some piping for a bathroom remodel. In the process of adjusting said pipes from being bowed out to fit an old shower surround they were pushed back in flush to the wall. I guess in the pushing of the pipes into the wall the pressure cracked a PVC fitting for an adjacent bathroom's pipes that come up in that same wall. I didn't find out about the issue until a week or two later when my little boys had to take a shower (typically take baths on school nights). The fitting that was cracked was the one that feeds water up to the shower head. By this time my remodel project is done and that bathroom now has been tiled and finished. Galloway comes out to see what happened and I am immediately told that it isn't their fault and they will not take responsibility for any of it. So, in the process of spending all this money renovation a bathroom, I now have to tear apart another bathroom to get into the wall and fix and absorb the cost of the technician's mistake. Spoke to management who said that while it's ironic that a fitting that is inches away from where they were just working magically fails a week later, they can't and will not assume responsibility for it. Be very careful in the people you choose to perform work inside your home! Obviously we'll be using other plumbers going forward.
Galloway Plumbing is a US Plumber based in Paducah, Kentucky. Galloway Plumbing is located at 3230 Central Ave, Paducah, KY 42001, USA.
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