If my service continues like it has been and i feel certain it will we plan on having years of no problem pool fun with Crowell as our pool provider.i would recommend Crowell Pools if your looking to take the plunge and buy a pool. The owners and staff are always friendly and helpful every time we talk or visit the store. They have been in business for so long they couldn't be any other way. Thanks to Crowell you have made our grandson very happy and smiles on our faces every time he is in HIS POOL !!!!
They really took the time to educate me on my options and answer all of my questions. I am confident in my purchase and interactions with both the sales and service departments.
Excellent products and services
Sharon & I purchased a Hot Springs Spa from Crowell Pools of Paducah. We love it!!!!! We have it outside on a cement base. The installation of the hot tub by the Crowell staff was fun, exciting and they explained the operation in a simple and professional manner. There is nothing like sitting in your own hot tub looking out at the night sky, or the birds in the air or even watching the snow this morning. The Hot Springs tub has given me pain relief in my back, shoulders and neck. My golfers elbow pain has lessened in just one week! The sales staff has been a joy to work with and has assisted us well. Thank you Crowell Pools and Spas for bringing us such happiness!!!! WE love it!
Couple Saturday's ago we were preparing to leave for a week on vacation. We were preparing the pool per Crowell recommendations , for a week gone with out attention when the pump motor went out. This was about 6 pm around about an hour after they closed. keep in mind we live 50 miles from Paducah. i called the owner was at a family get together but took my call anyway. Assured me to go ahead and leave and pool would be fixed first thing Monday. Around about 10 am i was all the way in Florida owner text me said my pool was up and running installed a new motor and water looked fine not to worry.
Very frustrating outfit to work with. I tried on five occasions to set up a walk down at our house to quote a pool, and they never call or show up. Absolutely no effort to earn business
We just installed our pool this spring 2017. After a wet and cool spring we finally had weather good enough to have it installed. They came out laid out the pool area with us. We got our ground leveling done and they came out and begin the work. Everything went smooth and the pool was up and water running to fill within couple days. Every time each person came out to work on their phase of the project they were professional and we were treated the same. they go over every thing with you from opening the pool and closing and every thing in between. They recommend bringing a water sample at least once a month into the store where its tested for free and if it needs something they know what to give you to fix the problem.
Helpful staff. Friendly. Have been in store couple times.
Sharon and Tom
I am probably the worst customer for any business when i walk in the door. My profession is sales and has been for 30 plus years so when i buy i get the chance to reverse the tables. But the staff at Crowell treated me like i try to treat my customers that i deal with. They took the time, on several visits, before i decided to make the purchase to make sure i knew what myself and my family were getting into with this pool purchase. They answered every question not once but several times and spent as much time as i needed them to with us, to assure us that they would be there after the sale and they have been.
We had been looking to buy an above ground pool for close to a year. i guess i stopped in every pool store in a 100 mile radius of our home. i wanted to make sure we got our bang for our buck with the best deal possible. After comparing pool sizes and different types of installation processes we decided to go with Crowell Pools in Paducah Ky. They are the only ones i found that installs a concrete footer ring with a wedge inside as well as a cover over the sand underneath the liner because there is no perfect filtered sand with out small pebbles the extra sand cover and wedge keeps any type of rubbing to prevent taring of liner.
Paducah, KY
Crowell Pools Spas is a US General Contractor based in Paducah, Kentucky. Crowell Pools Spas is located at 3538 Lone Oak Rd, Paducah, KY 42003, USA.
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