Had a small quick emergency job and they came through win the big box store could not. Great customer service, highly recommend.
I like this location, great for dropping off prepaid returns and such, but today I shipped a package for $18. It was more than I expected, but the guy told me he could see the post office price and it would only be maybe a dollar cheaper if I went there instead. Later, I looked up the USPS price from home. It would have been less than $12 and arrived a day sooner. My closest USPS is closed Saturday, but 50% additional cost is insane.
Scott personally took care of me in North Carolina, getting a shipment to me, he quoted out the most economical way for my shipping needs, took my call every phone call which were about 10 overall. Was completely dedicated to my needs. Couldn't ask for any better customer service. I could have saved money by other carriers however the customer service was worth the extra couple of dollars. Thank you Scott!
Opening for business on September 6, 2016. Looking forward to serving the Paducah area.
Friendly, efficient staff. Brand new office. And it's minutes from our house. Great experience!
UPDATE: I was disappointed after my visit because I felt I had been misled, but was contacted by the store owner (you can see his response below) who has made the situation right with me. Great customer service means that I would absolutely visit this store again. It's still a fact that USPS is cheaper for some things, but I did know that before this visit. Next time I'll probably look up the rate before leaving home so that I know how much a difference it makes before I step foot in the store.
The Ups Store is a US Finance company based in Paducah, Kentucky. The Ups Store is located at 2780 New Holt Rd Ste D, Paducah, KY 42001, USA.
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